The Manager's Journey (MJ) is a meticulously designed program consisting of a series of workshops rooted in organizational and social psychology research. It offers managers a comprehensive set of tools to navigate the complexities of the modern workplace. With a focus on improving team performance, enhancing engagement, promoting retention, and fostering well-being, this program empowers managers with the fundamental skills and knowledge needed to excel in their leadership roles.
How to bring out the brave in your team
Research shows that 85% of workers report feeling unable to raise an issue or concern with their bosses, even when they believe the issue is important. This is a serious problem. Apprehension stymies innovation, progress, learning, and growth. In this workshop, we introduce the concept of psychological safety and give leaders the tools to increase the likelihood of their team speaking up, sharing ideas, giving feedback, and admitting mistakes. We’ll explore what leaders can do to set expectations, provide motivation, model behavior, set up team norms and rituals, express gratitude, and destigmatize failure. Participants will leave this workshop with the tools to create brave spaces and bring out the best in their team.
Overcome your apprehension and learn to love negotiating
According to a recent study, a large number of people would prefer to eat live bugs than negotiate at work. Yet, as scary as negotiation may be, it’s something many of us must do daily (internally and externally). This workshop is designed to give people the tools to overcome their apprehension and learn to love negotiations. That’s right, love them! Together, we'll explore different negotiation styles, how to prepare for a negotiation, the building blocks of rapport and influence, and specific tactics to negotiate more effectively. Through practice, participants will leave this workshop feeling justifiably confident and prepared to handle difficult negotiations.
* No live bugs will be eaten in this workshop
Learn how to communicate with impact
Whether you’re having a feedback conversation, navigating conflict, or just sharing a tough message, knowing how to communicate for impact without damaging relationships is essential. In this workshop, you'll develop skills to manage your emotions and communicate effectively, especially under pressure. We’ll explore a 3-step model of structuring a conversation and useful strategies for opening dialogue. You'll leave this workshop knowing what to do before, during, and after a difficult conversation. Participants will practice real-life examples and get feedback from their peers.
Conquer one of the most necessary and feared skills at work
In this workshop, we tackle one of the most necessary and feared skills at work – public speaking. Together, we'll learn techniques – born of modern science, pop culture, and ancient wisdom – that will help learners improve their presence and communicate more compellingly. Participants will leave this practical workshop with tools to regulate their emotions, connect with their audience, and tell an effective story. Whether you're presenting in team meetings or in more formal settings, this workshop will rapidly help you become a better presenter.
Tools to become more productive at work (and life)
In today’s work climate, it’s imperative for people to know how best to manage their time, attention, and energy. Yet most trainings on the subject are only surface level, providing people with plenty of tools but little understanding of why productivity is such a struggle. In this workshop, we’ll take a deep dive and look at both the challenges of increasing our productivity and at the solutions. Together, we’ll explore how to utilize our most productive time, set boundaries, manage distractions, and improve energy levels. Participants will leave this workshop with a clear understanding of what their productivity challenges are and how best to address them.
How to guide your team to results
Effective coaching is a vital skill for managers to develop, as it has been demonstrated by research to boost the motivation, productivity, and engagement of team members. Nonetheless, many leaders struggle to coach in a way that brings out people’s greatest potential. To address that challenge, this workshop delves into the core components of exceptional coaching, with a particular emphasis on refining listening and questioning abilities. Participants will have the opportunity to hone their coaching skills by employing NextArrow's GPS framework, a highly structured approach that promotes successful coaching conversations.
How to use your most powerful tool to bring out the best in your team
One-on-ones are the key to employee engagement. Research shows that regular meetings with managers triple the likelihood of job engagement. However, poorly conducted one-on-ones can drain resources and become a burden for your team. In this workshop, participants will gain practical tools to skillfully prepare for one-on-one meetings, build rapport, conduct performance conversations, and deliver developmental coaching. By the end of the workshop, participants will have the essential tools to make their one-on-ones effective and valuable.
From Critical to Creative Cognition
The rise of generative AI, one of the world's newest technologies, has coincided with the growing demand for one of the world's oldest technologies: critical and creative thinking. A recent study by the World Economic Forum reveals that top executives rank these skills as increasingly necessary and essential for the future of work. In this workshop, we will explore strategies and techniques, at the individual and collective level, for improving both our critical and creative thinking. Topics include: Common biases that stymie creative and critical thinking, articulating disagreement without being disagreeable, overcoming psychological fixedness, and mastering productive brainstorming. Courageous Thinking prepares individuals for success in the dynamic future of work.