Research by Harvard professor Allison Brooks has shown that follow-up questions are the ‘single most impactful’ question category leading to greater respect, liking, and influence. When we ask follow-up questions, we show that we’re listening, we’re curious about what’s being shared, and that we’d like to keep the conversation going. Research has even shown that follow-up questions can increase your chances of getting a second date. (You’re welcome! 😉)
The great news is that follow-up questions are super simple to deploy. Here are a few of our favorites:
“Can you tell me more?” - This question is great for getting people to open up and share more details about what they’re talking about. We especially love this in coaching conversations.
“What does X mean to you?” - This question can help you better understand someone’s perspective and where they’re coming from. This is especially useful in feedback or difficult conversations.
“What’s important to you about that?” - This question communicates that you’ve heard the emotion or energy in what someone has shared and gives them an opportunity to share more deeply and authentically. We love to use a question like this when someone is sharing a really strong opinion or stance as it will better surface what’s behind their position.
No matter what question you chose, asking follow-up questions will ensure you have better conversations and, as a result, better connections.
Do you have other favorite follow-up questions you like to use? Share them below!