INSIGHTS

5 Tips to Ensure Your In-House Learning Doesn’t Suck

How often do you see participants zoning out during in-house training sessions? How often do they not show up for sessions? How much is...

You Can('t) Handle the Feedback!

We could all use some pro-tips on how to handle feedback! That’s because receiving feedback is as much of a skill as giving it. How you...

7 Ways Leaders Undermine Psych Safety

Psychological safety is widely recognized as one of the most significant predictors of high-performing teams, enabling open...

Avoid the Tension. State your Intention!

Wanting to share critical feedback without demotivating employees is one of the most common concerns we hear about when training or...

Ask More Follow-Up Questions!

Research by Harvard professor Allison Brooks has shown that follow-up questions are the ‘single most impactful’ question category leading...

Always Bring a Gift!

The holiday season is upon us! 🎉 That means many of us are prepping for family gatherings, outings with friends, and a copious number of...

5 Ways to Break out of Mental Rigidity

In the annals of ancient wisdom, lies a tale involving the Chinese philosopher Zhuangzi that imparts a profound lesson on human cognition...

5 Ways to Handle the Dreaded Feedback Triangle

Many leaders have found themselves in a tough spot when faced with the dreaded request for triangulation: "Can you talk to this person...

What's in a Name?

“That which we call a rose by any other name would smell just as sweet,” Shakespeare opined in Romeo and Juliet. And, although the bard...